We hope that your new Zilton trousers suit you perfectly, but if they don’t seem quite right for any reason, you can exchange or return them within 30 days of your reception of your order.
You can simply exchange your Ziltons in the Zilton store in Ghent, but if you prefer to exchange them via the Zilton webshop, just send them back to us and place a new order.
Bring the articles you want to return back to the Zilton store in Ghent. All details of our Zilton store.
Put your trousers back in the original box and stick the new, returns label on top of the old one. You will find the returns label in this envelop.
You can drop off your package at any Bpost parcel point or post office in your neighbourhood or go to a Bpost parcel locker: scan the barcode on your package, put it in the locker and close the door. Find a Bpost point near you.
In other countries
You can drop off your package at a parcel point or office of our local partner. You'll find the partner mentioned on the pre-printed returns label included in your parcel.
Should the return label be missing from your parcel, please contact our customer service team and we'll help you out.
We ask you to take note of the following:
Would you like more information? Consult our frequently asked questions.
Free returns within 30 days
At your home or at work
Convenient delivery options with Bpost
100% secure payment